Green-tech comes highly recommended

The survey was sent to all Green-tech’s customers at the end of 2021 and asks for their opinions on their business, from their salespeople and communication to their stock availability, delivery service and prices.

Green-tech is delighted that 100% of those who answered the survey said they would recommend the company. Other headline figures include:

99% feel Green-tech has a reputation for honestly, reliability and integrity
96% think Green-tech goes above and beyond for customers
87% say Green-tech has the most extensive product range in the industry

Managing Director Kris Nellist comments. “I am incredibly pleased with the results, and it makes us all proud that 99% of all respondents say we have a reputation for honestly, reliability and integrity.    The fact that 96% think Green-tech goes above and beyond for its customers makes me incredibly happy and is testimony to the commitment and determination of my team to provide outstanding customer service.”

Sales Director Richard Gill said, “Great to review the survey results this year, the feedback cements all the hard work the team puts in and makes it all worthwhile. We wanted to know about the external factors that affect our customers and ascertain the mood of the market, so we asked our customers about the importance of sustainability when choosing a product and supplier. The shift towards this was considerable, with 74% saying that sourcing sustainable products on behalf of their customers was very important or essential to their decision making. The vibe in the industry is overwhelmingly positive with 92% compared to 77% last year, of all respondents feeling good or buoyant about their order book throughout 2022.”

Customers had the opportunity to comment on their personal experience. A selection of comments include:

“Your service is 10/10”
“Green-tech does its upmost to supply all goods required within our sometimes very tight deadlines”
“All round excellent service”
“Really is a comprehensive service”

Kris Nellist concludes. “Despite the challenges the pandemic and Brexit have thrown up, Green-tech strives to provide the best possible products, prices, delivery service and customer experience. We will continue to support the industry by participating at exhibitions and events and sponsoring awards and initiatives that shine a positive light on the industry.”